Monday, February 15, 2016

Sweet Dreams Deferred, Sweet Expectations Revived

Good news! After long and strange delays, the Sleep Number Bed purchase is finally happening. The company at first failed to honor the offer made by the store manager, but after numerous calls with Customer Support that has all been cleared up. Our hopes are revived.

Evidently the manager offered a deal he wasn't authorized to make, but given that the deal was offered, and in writing, and given the fact that all of you good people contributed to make Hazel's comfortable adjustable bed a reality--in effect, given that the world was watching--the company at last decided to do the deal almost as originally written up.

I am paying $13.05 more than the store manager stated, but believe me, after all this hassle it's well worth $13.10 or more, to have the stressful communications behind me.

Once upon a time, in a land of hikes and picnics, in a different life entirely, it seems, Hazel could go and go and go, and when she was tired, stretching out for a rest on the ground was fine and dandy. Now, not only is it impossible for her to go on a hike, but three different beds have all failed to provide a comfortable night's rest.

So, I'm really happy that in a mere 4 to 6 weeks, she's going to have the comfort of a mattress with adjustable firmness, for the endlessly-variable requirements of her tortured body. In my dreams, we were going to be able to go right out and buy that bed. Now, we're looking at expecting its delivery two to two-and-a-half months after the date I signed a purchase agreement with that flaky store manager.

No matter. Deferred is not the same as never. Sweet sleep is a dream deferred but not a dream completely canceled.  With gratitude to Melissa at Customer Support for finally making the deal happen, and with faith that the promised delivery date will be honored or even improved upon, and most importantly with thanks to all of you who helped make this happen at last, we wait patiently, knowing Hazel's sweet dreams are on their way.

We will keep you all posted, about the arrival of the bed, and how well Hazel sleeps on it. I know other people with ME and similar diseases will be interested to hear Hazel's rating, when she has at last had a few nights' sleep on her new bed.

No comments:

Post a Comment